Privacy Policy

Introduction

AmberVelocity Lda. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ambervelocity.world or use our construction cost estimation services.

Data Controller Information

AmberVelocity Lda. is the data controller for the personal data we collect. Our company is registered in Portugal with Registration Number 486253197 and VAT Number PT482517963. Our registered office is located at Avenida da Liberdade 281, 1008-716 Lisbon, Portugal.

Data Collection

We collect and process various types of personal data when you interact with our services. The data we collect includes:

• Contact Information: Name, email address, phone number, and postal address
• Project Information: Details about your construction projects, requirements, and specifications
• Communication Data: Records of correspondence and communications with us
• Website Usage Data: IP address, browser type, pages visited, time spent on pages
• Technical Data: Device information, operating system, and other technical identifiers

How We Use Your Information

We use the personal data we collect for various purposes related to providing our construction cost estimation services. How we use your information includes:

• Providing cost estimation services and responding to service requests
• Communicating with you about your projects and our services
• Processing payments and managing client relationships
• Improving our website and services based on usage patterns
• Complying with legal obligations and regulatory requirements
• Marketing our services (only with your consent)

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: performance of a contract, legitimate interests for business operations, legal compliance, and your explicit consent for marketing communications.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as cloud storage providers, payment processors, and professional advisors, all of whom are bound by confidentiality agreements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Project-related data is typically retained for seven years to comply with Portuguese business record requirements. Marketing data is retained until you withdraw consent or request deletion.

Your Rights

Under GDPR and Portuguese data protection law, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the details below:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Protecção de Dados) or your local supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Additional Information

For more information about our data processing practices, please refer to our Cookie Policy and Terms of Service.